Wompi is the electronic payment platform that LABORATORIOS FUNAT S.A.S uses to process online transactions generated in the virtual store with the payment methods enabled for that purpose.

In the LABORATORIOS FUNAT S.A.S online store, you will be able to make payments using the methods enabled for this purpose. Depending on the payment options chosen by the merchant, you can pay via PSE (debits from savings and checking accounts in Colombia), Visa, MasterCard, and American Express credit cards, Nequi, and Addi.

Addi is the way to pay in installments without banks or credit cards. It is an experience where the shopper already has a credit line and uses the option as a payment method at.

To protect your data, LABORATORIOS FUNAT S.A.S delegates the capture of sensitive information to Wompi and Addi. Our payment platform complies with the highest standards required by the international PCI DSS credit card transaction security regulation. It also has an SSL security certificate issued by GeoTrust, a Verisign company, which guarantees secure communications through the encryption of all data to and from the site; this way, you can feel secure when entering your card information.

During the payment process, the name of the authenticated organization, the certifying authority, and the address bar changing to green are displayed in the browser. These features are immediately visible and provide a guarantee and confidence to complete the transaction on Wompi or Addi.

It also features constant monitoring by McAfee Secure and electronic message signing with Certicámara.

Yes, at LABORATORIOS FUNAT S.A.S you can make your purchases online 7 days a week, 24 hours a day, just a click away.

If you have not yet completed your payment, you may return to the initial step and choose your preferred payment method. Once the purchase is finalized, it is not possible to change the payment method.

Laboratorios Funat will issue a refund to the consumer when there is no inventory of the purchased product or when a right of withdrawal applies within the period contemplated by current legislation. For exchanges due to an error in product dispatch, the customer will be contacted for a direct exchange.

No, electronic payments made through Wompi do not incur additional costs for the buyer.

First, check if a transaction confirmation email arrived at the email address registered at the time of payment; if you have not received it, you must contact ventas.digitalb@funat.com.co to confirm the status of the transaction.

For every transaction approved through Wompi, you will receive a payment receipt with the purchase reference at the email address you provided at the time of payment.

If you do not receive it, you can contact us at 018000912625, via email at ventas.digitalb@funat.com.co, or on WhatsApp at 304 5397346 to request that the receipt be resent to the same email address registered at the time of payment.